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Welcome to Aurora Et Luna
Hello! My name is Steve My store will be a little different to most bullion dealer sites as I intend to offer a wider range of semi-numismatic bullion coins as well. Below are some of the benefits you should expect when you you do business with me. Customer Service In my store I treat my customers the way I expected to be served so you won’t find fine print or a lot of legalese here. Buying bullion isn't rocket science. I don't waste money on a fancy website or business premises. I don't set onerous vendor conditions or make my customers jump through hoops to place an order or accept delivery. I offer competitively priced bullion, a wide range and prompt delivery. If you happen to find another source that has a lower shipped price for any of my products, I would appreciate an opportunity to offer you a better deal. Please email me at sales@auroraetluna.com for all your enquiries and quotes. Orders: I try to be flexible when dealing with my customers.. I know what it’s like to get buyer’s remorse so I don’t mind you making changes after you placed an order with me. You can add to, remove items or even cancel your order within 12 hours without penalty or conditions. I specialise in smaller orders but if you require a large quantity of bullion gold or silver, please don’t hesitate to contact me for the best possible deal. My work hours are flexible so I can give you a quote outside the normal trading hours of East Coast bullion companies and the Perth Mint. Quotes for bulk orders are valid for at least 12 hours; longer if spot is not too volatile. It is a service few if any of my competitors are prepared to risk due to the volatility of precious metals prices. I also guarantee to beat the shipped prices of any Australian coin dealer or bullion website. I don’t mislead buyers by offering a lower shop price and then bump up my profits by charging exorbitant shipping and insurance fees at the checkout.. Just send me a link that is offering an identical and available bullion coin at a lower shipped price within 12 hours after you place an order with me and I will make a price adjustment so that it is below that of my competitors. Inventory: I carry the largest range of bullion gold and silver coins of any e-commerce dealer in Australia. All the coins and bullion that I offer for sale are available for immediate delivery. I don’t sell what's not in stock. Payment: I take two types of payment; Bank transfer and Paypal. Bank transfers incur no fees, however Paypal charges 3.4% fees. Shipping: I pride myself on how fast I can get the products to my customers. Being a mere male the packaging isn’t going to be neat or pretty and I am a very committed recycler; however your goods will arrive securely. Most items are shipped by registered mail or Platinum Express Post either on the same day or within 24 hours after payment is cleared. You can then expect the goods to be arrive within 3 to 5 days. However 24 hours is the norm if shipped by Platinum Express Post. If you prefer a more private transaction I provide a free delivery service in Sydney As from today all my bullion are shipped with free insurance; the only extra you pay is postage. You are covered for any loss in the postal system until you sign for the package. My minimum charge is $5 for a registered delivery (usually 1 or 2 small coins) For Express Post Platinum it is at cost price; 500grams satchels ($12.30) and the 3 kg satchel ($16.30) Returns If the item I sell you isn’t as described or is defective, return the products within 7 days and I will give you a full refund. Latest Products
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